Privacy Policy

At Zatags, we believe that your personal story matters—and so does your privacy. This Privacy Policy describes how Zatags ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit www.zatags.com, use our services, or make a purchase from us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services.

Information We Collect Directly from You

• Contact details — your name, address, phone number, and email address
• Order information — name, billing address, shipping address, payment confirmation, email, and phone number
• Account information — username, password, security questions, and other information used for account security
• Customer support information — information you choose to include when communicating with us

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. This includes device information, browser information, IP address, and how you interact with our Site.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as Shopify, payment processors, fulfillment partners, and analytics providers.

How We Use Your Personal Information

• Providing Products and Services — to process payments, fulfill orders, manage your account, and arrange shipping
• Marketing and Advertising — to send marketing communications and show you relevant advertisements
• Security and Fraud Prevention — to detect, investigate, or prevent fraudulent or malicious activity
• Communicating with You — to provide customer support and improve our Services

Cookies

Like many websites, we use cookies on our Site to power and improve our Services, remember your actions and preferences, and better understand user interaction. For more information about the cookies we use with Shopify, visit shopify.com/legal/cookies.

Most browsers accept cookies by default, but you can set your browser to remove or reject cookies. Please note that blocking cookies may impact your user experience and some features may not function properly.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

• With vendors and service providers who perform services on our behalf (payment processing, fulfillment, data analytics, customer support)
• With business and marketing partners to provide services and advertising
• When you direct, request, or consent to disclosure
• With our affiliates within our corporate group
• To comply with legal obligations or protect our rights

User Generated Content

The Services may allow you to post product reviews and other content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone. Please be mindful of the information you choose to share publicly.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information

No security measures are perfect or impenetrable. We retain your personal information as long as necessary to maintain your account, provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

• Right to Access — request information about the personal data we hold about you
• Right to Delete — request deletion of your personal information
• Right to Correct — request correction of inaccurate information
• Right to Portability — request a copy of your data to transfer to another service
• Right to Opt Out — opt out of marketing communications
• Right to Appeal — appeal our decision if we decline your request

To exercise these rights, contact us using the information below. We will not discriminate against you for exercising any of these rights.

International Users

We may transfer, store, and process your personal information outside your country of residence. Your information is processed by staff and third-party service providers in these countries. When transferring data from Europe, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.

Contact Us

Have questions about this Privacy Policy or how we handle your information? We're here to help.