Shipping Policy

Fast & Reliable Shipping

We ship all orders through registered domestic courier services or speed post. Orders are dispatched within 1 business day from the date of order/payment or as per the agreed delivery timeline at checkout.

Estimated Delivery Time

Delivery time depends on your location and courier service efficiency. Standard delivery times:

• Metro Cities: 3-5 business days
• Other Locations: 5-7 business days
• Remote Areas: May take longer

While we ensure timely dispatch, delays due to courier issues, weather conditions, or unforeseen circumstances are beyond our control.

 

Shipping Address & Confirmation

Orders will be delivered to the shipping address provided at checkout. Ensure your address and contact details are accurate to avoid delivery issues. Once shipped, you will receive an email with your tracking details.

Tracking Your Order

You can track your shipment using the tracking link sent in your email. If you experience delays, please contact the courier service directly or reach out to our support team for assistance.

Delivery Attempts & Non-Delivery

Couriers will attempt delivery multiple times if the recipient is unavailable. If the package is undelivered and returned to us, re-shipping charges may apply.

Lost or Damaged Shipments

If your order is delayed beyond the estimated time, lost, or arrives damaged, please contact us within 48 hours of the expected delivery date. We will coordinate with the courier to resolve the issue as quickly as possible.

International Shipping (If applicable)

Currently, we only ship within India. International shipping is not available at this time.

Non-Refundable Shipping Costs

If any shipping cost is applicable, it is non-refundable in case of returns or order cancellations. For any shipping-related queries, contact our support team at connect@zatags.com